Thanks our customer from Turkey for choosing Blue Elephant.
This customer chose us in the end because our sales are very professional. No matter how hard the problems, our sales could answer them clearly. Also, our sales could always response to this customer in time and gave the useful advice.
This customer bought our co2 laser cutting and engraving machine. Co2 laser machine is an ideal choice to cut non-steel such as acrylic, wood, leather, rubber, PVC, MDF, etc. Compared with CNC router, co2 laser machine can achieve “clean cut”, which means you do not need to polish materials for the second processing. Besides, our co2 laser machine has many working area options to choose, such as 600*400mm, 900*600mm, 1300*900mm, etc. And our co2 laser machine can be equipped with 60W to 300W laser powers. The higher laser power, the higher cutting ability. Our customer has an aquarium. He needed to cut some acrylic for decoration. Also he might want to cut some round pipes. So I added the rotary device for him.
In addition, we have strong after-sales service support. We will offer one-year warranty for our co2 laser machine. And we will set up WhatsApp service group. Our technical staff will be online to help our customers within 7/24. During the production period, we will report the production process regularly. We will make sure that the information of your machine is completely transparent. Before shipping, we will take the inspection video to let our customer check the quality of our machine. We will not ship our customer’s machine casually until our customer is satisfied with everything about his machine. Our technical staff can go to our customer’s country for in-person teaching and maintenance. And we have technical service center in other countries.
