Thank you to our client from Portugal for choosing Blue Elephant CNC Machinery.
The customer mainly processes cabinets and other furniture like doors and windows. The size of the processed sheet is large. So our business recommends a size of 2000mm × 5000mm according to the maximum size of the material.
We have sent customers a lot of working videos of the machines and feedback from other customers using our machines to make cabinets. The client wants to improve the processing efficiency, and some furniture will need to do engraving work. We recommended adding the ATC function to him. The customer did not understand the function of the ATC function. We showed the user a video of the automatic tool change of the ATC machine, and the customer thought it was very suitable.
The customer is worried about the use of the machine after receiving the machine. We told the customer that we had professional engineers who can speak English. And we will establish a chat group after the customer receives the machine to teach the customer how to use the machine step by step. Besides, we shared the evaluation of our after-sales service in various countries and slowly resolved all the concerns of the customer.
After solving the problems that the customer worried about, he chose us without hesitation.
