Thanks to our customer from Luanda, Angola for choosing Blue Elephant. He chose us because of our company strength, strong after-sales service and profession sales.
At the beginning, this customer did not know the mixed co2 laser machine or import process very well. Our sales kept giving this customer professional suggestion during that period. Besides, our sales can always answer our customer’s questions in time and gave him more suggestion. Also, in order to be fully responsible for this customer, our sales also gave the comprehensive introduction of the whole import process and calculated all the costs that this customer needed to pay before he could pick up his machine. What we did made our customer feel very satisfied and chose us in the end without any hesitation.
The machine that this customer purchased is called mixed co2 laser cutting and engraving machine. This machine can cut both metal and non-metal. 300W mixed co2 laser machine can cut maximum 1.5mm stainless steel and carbon steel. This customer is going to work in advertisement field. He will cut acrylic most of time but sometimes he also needs to cut some steel. So this machine can right meet his demand.
Not only our sales are all professional, but also we have strong after service. As for co2 laser cutting and engraving machine. We will give our customers one-year free warranty. During the warranty period, if there is any spare parts broken, we will give the new spare parts for free. And we will cover the shipping costs. Besides, we will set up a WhatsApp online service group. If our customers have any questions, they can ask our technical staff for help on online service group anytime. All we do is just to give our all customers an excellent experience.
