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Blue Elephant provides after-sales support for users in Hong Kong

Author: Jack; Last Modify: Nov 25, 2019
As a professional engraving machine manufacturer, Blue Elephant can not only provide customers with high quality product quality, full-featured machine type, and the perfect after-sales service has always been our ultimate guarantee for our customers. Every year, our engineers visit customers on the spot to know their real needs of customers. we can solve them whether you are in doubt about installation, operation, software upgrades, daily maintenance, etc.

This time our engineers came to Hong Kong. From the pictures we can see that our engineers have visited many customers in Hong Kong. And these customers have different needs.

The following is that our engineer is demonstrating the operating software with the customer. We provide customers with a variety of operating system options from the customer's point of view, including domestic and foreign famous brands for your choice to make sure that they can operate more easily while meet their processing needs. In addition, my engraving machine supports a variety of software systems, and the variety of choices makes it easier and more efficient to process.


Below is the customer's demonstration of the processing effect of the EPS engraving machine in processing the three-dimensional work piece. From the picture we can see that with the help of our engineers, the customer finally achieved satisfactory processing results.



Below is our engineers to demonstrate the operation of the machine to the customer. We all know that as a newcomer to the engraving machine industry, operating the machine without knowing the machine will inevitably lead to problems such as unsatisfactory machining results and damage to the machine, thus shortening the service life of the machine. Under the guidance of our professional, the purpose is to let you take less detours, avoid misunderstandings of operation, let your machine invest as soon as possible to create greater value.

Our after-sales support action is still in progress, where there is demand from customers, and there are engineers in Blue Elephant. If you have already purchased the machine and have any problems with the installation, operation, maintenance, etc., please contact us in time.
Customer first is our primary service concept.